Customer Reviews

  

My second purchase at this dealership and my sales agent Andy Au was amazing, no pressure so helpful! He made the process so easy. Great experience overall! Best Honda dealership in the Tri-state! Definitely recommend Piazza Honda of Philadelphia for your next Purchase! Thanks Andy!                   Mignonne - September 21st, 2015

 

I have had the pleasure of leasing my second Honda Accord from Joe Lewis. He and Vince Iulianetti are so wonderful! They are friendly, accommodating, and welcoming. The customer service is beyond any other dealership I have experienced. I was literally in the dealership by 10:40 and out by around noon with my brand new car.If you are looking for a honest, straight forward, no nonsense, pleasant experience while purchasing your next vehicle, please don't hesitate to go to Piazza Honda! Joe and Vince will take excellent care of you and your family! You will not be disappointed!! Thank you both so much. You have a customer for life!              Kim - September 1st, 2015

 

My daughter skidded on some ice. She had some damage in the steering and wheel/tire system. As the car is a Scion, we took it to the local Toyota Dealer. They came up with a price of $1900 plus an additional $1500 of various other work they were recommending.  As we thought this was an outrageous price (and we found duplications on the "action plan," we had the car towed to Piazza.  Total price for all of the repairs....about $2300, not 3400. Reasons? For example, Toyota, without taking the wheel off the car, recommended a new wheel, at $568. Honda, took the wheel off and tested it. It was completely round! It does have some cosmetic damage, but it was not ruined as Toyota told us.   Was it worth $175 to tow the car to Piazza? Absolutely. Way to go Mark Ferris and Service team at Piazza. For now on, we go there first!              Rich -  May 20th, 2015

 

Jun Zheng was awesome help and was very patient with my husband and I buying our first car. I've never felt more comfortable in a dealership and Jun and the whole crew made it a great environment. He stayed patiently long after the time he was scheduled to leave and that made us appreciate and want the car even more. Although, the process was unbearably time consuming Jun assured us he was working to his best ability to give us the perfect deal on our first car.                   Pablo - April 29th, 2015

 

Vince Iulianetti and Tony Yeung, are 2 true professionals. These gentlemen changed my mind on how I view car sales. Not only are they ACES when dealing with automobiles, they are honest, respectful, knowledgeable, and patient. These gentlemen, (salesmen does not do them justice), did exactly as they said they would do, "make sure the vehicle is perfect before my purchase". And this was a used vehicle! All of my questions were answered, my personal list of "fixes" were taken care of, even a few I had missed. The service department was also fantastic. Everyone involved went above and beyond my expectations. I have owned Honda products since 1981, and this was without a doubt the best experience I've ever had dealing with automobiles. I would definitely recommend this dealership, and especially Vince and Tony for the perfect buying experience. You both have earned my respect. Thank you very much!              B.G. - December 29th, 2014

 

Tiko was the first to greet me when I walked into the showroom. He was welcoming without being aggressive. My last car was a Honda that I liked so I returned 1st to Honda before going to Toyota. Tiko made all the difference. He was trustworthy, knowledgeable, helpful and made sure I had all the financing information upfront so I could make the right decision. We went for a test drive where he explained the features on the digital screen on the Honda Civic that were new to me. I didn't have to go anywhere else- my decision was made! I love the car and would highly recommend your dealership and Tiko to my friends and family!                 D Pirollo - November 1, 2014

 

My wife and I were on the market for a Honda Pilot. We found one online at Piazza Honda in Philadelphia. Tiko Balasanyan greeted us outside as we pulled in and was a great asset in helping us land our new vehicle we absolutely love. Tiko was not only a gentleman, but was patient, knowledgeable and respectful through the whole process. He gave us a test drive the night we showed up and we worked out a deal the same evening. Tiko wants to help the customer find their dream vehicle and he will support you through the whole process. Tiko is an honest, charming consultant who won us over. Next time I need a new Honda, Tiko at Honda Piazza of Philly is our guy! Great experience with Matt at Piazza Honda of Philadelphia. My wife is very happy with her new Accord Sport. I will be back next year for another car!                  K.N. - October 6, 2014

 
 

I got leased a 2014 Honda Accord Sedan, and with the help of Joseph Lewis I was an extremely satisfied customer. The service is great and I'm so happy with my new car. The look is great and so is the feel. I am so happy. Thank you Joseph Lewis!              Anthony - October 2, 2014

I just had a very pleasant experience at Piazza Honda. I bought a 2014 Certified used Honda Civic. What made it a good deal is the fact that had only 600 miles on dash ! Call it brand new!  I dealt with Tiko, a very nice and friendly sales person. He even gave me a ride to drop off my friend's car before I drove mine. Looking forward for a pleasant service experience.  I also enjoyed the discussions with Adam, the Finance Manager!                 A.K. - August 22, 2014

 

Dear Mr. Polinow, My name is Harry and I have recently purchased a certified 2011 CR-V from Piazza Honda.  From the moment I met with Carl Madonna, who's professionalism is well above the bar, to Khaled El-Naccache, who's thorough knowledge of product was impressive, to Adam Charr who gave me the confidence in knowing what a warranty backing is and easy financing was all about.  These three gentlemen made my buying experience very reassuring and you should be proud to have them on your team.  I, myself, deal with the public every day and I personally know how important it is to build confidence in someone and guide them through a process.  I love my new vehicle and know that whatever I need is only a phone call, email or text away.  I wouldn't hesitate for a minute recommending your dealership and Honda to anyone.  Carl Madonna spearheaded this from the beginning and I am very grateful for his help.             Harry - August 18, 2014

 

Akila is the Internet Sales Consultant, who I highly recommend working with and Adam in the financial department to close the deal. Request an online quote first and then make sure you work with Akila. He will try to accommodate your needs and is very honest. What he quoted me on the internet was the price I walked out with. Most sales people try to push you into things and maybe even buying extra but he didn't. All the questions I had were answered very quickly. He actually went above his own professional obligation to make sure it went smoothly. I was actually surprised as to how easy it was and how smooth of an experience it was to purchase my car. Go in with your own research. The more you know the easier it is to get what you want. Adam in finance was very simple with me. He explained to me that I should think about purchasing the extended warranty in my situation. It was a new car. Although he voiced his opinion about how important it was, I didn't feel pressured about it. He has been with that company for over 10 years and has very knowledge on financing your vehicle in the most comfortable way for you. I highly recommend doing business with this group of people.               Lacature -  August 12, 2014

 

I purchased my 2012 Honda CR-V from Piazza Honda of Philadelphia, and I couldn't be more pleased with my decision.  Andy Au, our sales representative could not have been more knowledgeable, patient, and friendly.  I have gotten my car serviced several times and everyone in that department is fantastic!  More specifically, Marc Ferris has gone out of his way on more than one occasion to be incredibly helpful!                  Corey - June 18, 2014

 

Your service staff is terrific.  They took care of the servicing of the Accord while we were out of town.  I look forward to many years of working with Piazza Honda of Philadelphia on my Accord.                  Alan - May 31, 2014

 

About a month ago, my husband and I found ourselves in need of 2 cars. We went to Piazza Honda by the airport and met Mr. Hogans. He was highly knowledgeable and took his time explaining all the features of the cars we liked. He answered all of our questions and was very courteous. We bought a Civic and CR-V and will be getting our next cars at Piazza & from Wendell when our leases are up. Thank you to the entire Piazza staff- you all made our buying experience easy and enjoyable.                  N.J. May 23, 2014

 

As usual, the service received was excellent. I always receive excellent mechanical service and the best customer service.  I hope you continue to provide the best customer service available, because it is definitely worthy of praise to my friends and co-workers.          Honey - May 15, 2014

 

Excellent price and great new car purchasing experience. The sales consultant, John Zheng is very courteous and helpful. He is not pushy and he tries to make his customers happy.  F.E May 4, 2014

 

Recently bought a CR-V from Piazza Honda of Philadelphia. When I submitted a price quote, their internet sales manager Jennifer sent me an E-mail listing the price of the models of my interested vehicle. Our salesman John Zheng is very knowledgeable and attentive. He can speak mandarin to us and it is a huge benefit for me when communicating since I am Chinese. When I'm applying for the finance from Honda Finance, I wasn't approved at first because of my visa status and their finance department works very hard to get me approved.  I enjoy the whole purchasing experience a lot. I was actually planning to test drive another vehicle on that day but eventually bought the vehicle because of their friendliness. I would definitely look forward for future business with this dealership and recommend anyone who is considering purchasing a Honda.              T.C. - April 29, 2014

 
 

My husband and I couldn't be happier with the experience that we had this weekend with Piazza Honda of Philadelphia!! I called quite a few dealerships and also went to a few and Piazza beat every price that we got. Our experience with Gary was great! He was understanding with our need to keep things quick because of having our 1yr old with us, he was professional and efficient. We will continue to use and recommend Piazza. We love our CR-V!!              Elise - April 27, 2014

 

Trust. It's what I think of when I think of getting my car serviced at Piazza Honda of Philadelphia. Trust. In the friendly technician who meets me at my car upon arrival. Trust. In the service advisors, particularly Chris Calciano, who listen, guide, and recommend in every professional way possible. Trust. In the Honda service technicians who I always refer to as the car docs because they take the symptoms that my car is feeling and go right to work diagnosing and treating the problem to make my Honda Civic all better! Sometimes, my Honda just needs routine maintenance and like with good healthcare and a routine check-up, the car docs keep my car well maintained with routine preventative maintenance. Trust. In the service parts and labor prices because I believe in servicing my Honda where the sign out front says Honda. Trust. In always getting a big hello and how are you from the Service Manager who clearly makes it a point to remember his customers like they are dear friends. Trust. In the super efficient shuttle service drivers if I need a ride back and forth into the city while my car is being serviced. Trust. In a clean and comfortable, user friendly service waiting room and an always pleasant and smiling cashier to complete my stay. Trust. In the name Piazza Honda of Philadelphia. Trust that my Honda is being serviced as perfectly as all the service staff treat me. Trust.            O.P. - April 14, 2014

 

I have been dealing with Piazza Honda for a little over 10 years. I have always found my experience with them to be wonderful. I recently purchased the 2014 Honda Accord. Brian Henderson worked with me to make sure I made the perfect selection, not only making sure that I would be happy with my purchase, but that it met my budget as well. Thank you Brian for everything! I couldn't be happier with my final decision.         L.M. March 30, 2014

Dan P. was friendly, not pushy and very knowledgeable. Gave him a number and he hit it. Very little hassle. Kevin in finance is also great.         C.N. March 27, 2014

Dan Pezzeti, who he have worked with before, helped us out. He was very courteous, efficient and hardworking for us. He helped work out the comparison between a lease and owning, and helped us make the best decision for us. We actually got two beautiful brand new cars and decided to lease.         B.O. March 24, 2014

In my opinion, Joe Lewis is a top notch sales representative for the Honda corporation. Joe is honest and does not play games like many car salesmen I have dealt with over the years. This is the fourth lease I have negotiated with Joe. I plan to do business with him again.         R.P. March 24, 2014

Dan Pezzeti was a very professional salesman. I would refer friends to see him for their next car. He was very helpful and we felt very comfortable dealing with him.         D.N. March 22, 2014

Danny was amazing. He was friendly, knowledgeable, and so helpful with finding me a new car. Best customer service ever received! I would come back just because of the service and quality of the person who sold us the car. Highly recommend him and the dealership for buying your car!         Paul M. March 22, 2014

Hi Mr. Polinow,        In  August 2013 I bought my third Honda CR-V from your dealership.  My salesman is Sam Rizzello, he is the reason I have returned when I needed a new vehicle. Sam is from the old school he does not forget you after the deal,  I have called him many times when I needed service arrangements,  he always calls back, he follows up on any issues that need to be addressed and makes sure you are satisfied. When I purchased my 2012 Honda CR-V EX-L certified,  I called Sam told him what I was looking for and again he found the perfect car and worked out a good deal. I have moved to Montgomery County and when I started looking for a car, I checked the dealers near me. We met with the salespeople, it was not the same,  the sincerity and looking out for you and trying to get the best deal was missing. So, I came back to Sam and the deal was done! I recently had my car in for  service for a warranty issue  and since I had to come a distance Sam arranged for me to have a car to avoid having to have someone drive me down drop it off. Sam checks with the Service department and makes sure all is taken care of. I just wanted to let you know in today's world this type of customer service is rare.  Sam is the reason I come back to Piazza Honda of Philadelphia. Thanks!          Bob March 17, 2014

Every time I have an issue with my car, this dealership treats me as if I'm one of their own. From the great service team in the back (marc, Lionell and Greg) to Joe Lewis and upper management in the front, they handle everything with attention and care. I will continue to buy Honda's at Piazza due to my many great experiences with them.         Alexis February 5, 2014

New to the area having been transferred from Norfolk, VA.  Owner of a 2007 Ridgeline with high miles requiring significant preventative maintenance.  I called Piazza Honda of Philadelphia and Mark Ferris answered the phone. This email is to simply explain you have a new customer for as long as I am stationed in this area.  Mark is a true professional and an absolute champ in a world where the value of superb customer service has been lost.  Mark and your service team get it!  I could not be more impressed! I dropped more than $1,900 on repairs and I feel good about it!  Moreover, my truck runs fantastic!  In summary, thank you and I will see you again soon!                                 J.B. January 27, 2014